Implementation
Fast Implementation, Faster Results
From spreadsheets to smart scheduling in weeks, not months.
We work exclusively with fabricators and job shops, so we understand exactly how your workshop operates. Our proven methodology gets you up and running fast while ensuring your team embraces the new system — no chaos, just results.
Benefits
Support to Help You Succeed
Backed by our local support team, proven methodology, and results that we proudly stand behind.
Australian-Based
We're homegrown, with our customer support team based in Perth. Want to see Smart Shop Floor in action? We'll set you up with a tour at an existing client near you — someone who actually uses the system day-to-day in a workshop just like yours.
Outcome Promise
As a niche shop floor specialist, this is all we do. Whether your business has 10 people or 100, we know how complex system changes can get. Every implementation showcases our expertise, and we back this with our reputation.
Direct Partnership — No Middleman
You're working directly with us, not some third-party integrator. When you need answers or have problems, you get straight through to the people who built the system and understand your business.
Hands-On Support
You get direct support to ensure everything runs smoothly and your team is comfortable. We're not disappearing after installation — we're invested in making sure you get the results you expect.
Typical Implementation Process
Understanding Your Business
- Understand your business — Departments, Workcentres, Processes. Capture these details into the configuration register
- Understand your business systems/ERP and how data is set up. Create an integration plan with your existing systems
Tailoring to Your Business
- Process Flow Mapping (if required)
- Set up Smart Shop Floor to match your workshop
- Map out the production process from purchasing through to dispatch
- Connect Smart Shop Floor to your existing business systems/ERP without disrupting them
Training & Feedback
- Hands-on classroom style training
- Get your feedback and make adjustments before going live
- Develop a rollout plan that fits your team and workshop
Shop Floor Go-Live
- Install tablets, displays
- Operator training alongside your production leads
- Address feedback and listen to the operators
- Make adjustments if required
Go-Live Training and Support
- Weekly check-ins for any questions and answers
- Management training on reports and tracking
- Customer service and sales training
Ongoing Support
- System handover to your team
- Transition to ongoing support from our customer success team
Training
Training & Support
Hands-on training for your team — on-site, remote and self-paced options to get everyone confident and productive from day one.
On-Site Training
Our trainers come to your facility and train your team on the shop floor.
Remote Sessions
Live interactive training sessions via video call, scheduled at your convenience.
Self-Paced Learning
Comprehensive video library and documentation your team can access anytime.
Certification
Team members earn certifications as they complete training modules.