Specialised Tyre and Wheel logo

Specialised Tyre and Wheel

Eight-week lead times now two weeks

Specialised Tyre and Wheel (STW) manufactures specialised tyre and wheel assemblies. Long lead times and manual links between orders, materials and invoicing limited how quickly work could leave the shop. STW connected MYOB Exo, bills of materials, capacity planning, operator tablets and the customer portal with scheduling. It reports its minimum lead time falling from eight weeks to two, with some jobs completed in five to seven working days.

Specialised Tyre and Wheel workshop

Certified partner

  • ISO 9001Quality management
  • ISO/IEC 27001Information security

Context

  • Manufacturer of specialised tyre and wheel assemblies

How they use it

  • Bills of materials drive what the floor needs for each job.
  • Capacity is planned against real work centre availability.
  • Customers follow job status through the customer portal.

What they reported

  • Minimum lead time reported as reduced from 8 weeks to 2 weeks.
  • Some jobs reported as completed in 5 to 7 working days.

How the business changed

The connected processes, systems and shop-floor implementation behind this customer story.

From order entry to accurate invoicing

Jobs entered in MYOB Exo flow into Smart Shop Floor. During picking, operators identify the rims and discs actually used. Those items, consumables and labour build the bill of materials in MYOB Exo, ready for an administrator to check and send the invoice. Production and finance work from the same job information.

A physical shop-floor implementation

Operators have job information on tablets at their bays, supported by Smart Shop Floor Andon lights installed in the workshop. The customer describes staff knowing what to do and having what they need in their work area. The deployment combines software, visual hardware and changed working practices.

Capacity, delivery and customer service

Live dashboards show available capacity against the roster and recorded work. Customers follow their jobs through production and delivery. STW describes moving from lead times of around eight weeks to two weeks, with standard work becoming five to seven working days. This is a customer-reported result of the connected workflow, not a promise for every job.

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