Success Stories
MetalWest
Saving $200K/year and Doubling Capacity
Founder Mick Douthie brought in Smart Shop Floor's AI Estimator and Scheduler to take the manual work out of estimating and scheduling at MetalWest, a WA structural and infrastructure fabricator with 18 staff and two decades of experience. By automating two office admin roles, MetalWest saved roughly $200,000 a year in labour, cut quote turnaround time by more than half and doubled workshop capacity. Mick can now quote a job from his phone on site instead of losing a day at his desk.
Results as reported by MetalWest.
Schlam Payload
From Too Many Tools to Real-Time Scheduling Answers
Schlam builds mining truck bodies for just-in-time delivery. As their workforce grew around 40% and their footprint around 50%, their digital tools couldn't keep up and slow manual follow-up was draining production hours. Smart Shop Floor's automated scheduling gives them real-time visibility across their operations. They now track material usage and job progress in real time, respond immediately to system alerts, and report improved lead times.
Growth figures are business context, not results of the software.
Customer Stories
Watch Their Transformations
A.D. Coote & Co.
Production Supervisors Demonstrate Scheduling in Action
A walkthrough of the operator board, tablet use at the work centre, downtime logging and shop floor messaging.
Published 6 December 2025
A.D. Coote & Co.
A.D. Coote & Co. customer story
Customer story video. The description reports managers and operators each save multiple hours daily.
Published 28 April 2025
MetalWest
Full Production Transparency Across the Shop Floor
An earlier MetalWest video on production transparency, covering quality checkpoints and the customer portal.
Published 29 November 2024
R. Moore and Sons
R. Moore and Sons: from manual scheduling to automated control
R. Moore and Sons on scheduling, managing complexity, maintenance and the customer portal.
Specialised Tyre and Wheel
Specialised Tyre and Wheel: lead times from 8 weeks to 2
STW describes lead time changes, bills of materials, capacity planning and the customer portal.
Published 2 December 2024
Detailed Case Studies
Each story summarises what the customer reported, how they use Smart Shop Floor, and links to the original video or document.
- MetalWestSaving $200K/year and Doubling CapacityWA structural and infrastructure fabricator MetalWest uses the AI Estimator and Scheduler to take manual work out of quoting and scheduling, and reports major labour savings, faster quotes and doubled workshop capacity.Read story
- A.D. Coote & Co.Visibility, Accountability and Responsiveness on the FloorA.D. Coote & Co. runs scheduling, operator boards and shop floor messaging through Smart Shop Floor alongside NetSuite. The company's own published article credits the system with improved visibility, accountability and responsiveness.Read story
- Specialised Tyre and WheelMinimum Lead Time Reported Down from 8 Weeks to 2Specialised Tyre and Wheel (STW) reports that its minimum lead time fell from eight weeks to two, and that some jobs now go out in five to seven working days.Read story
- SchlamFrom Too Many Tools to Real-Time Scheduling AnswersSchlam builds mining truck bodies for just-in-time delivery. During a period of rapid growth, they use Smart Shop Floor's scheduling for real-time visibility and report improved lead times.Read story
- R. Moore and SonsFrom Manual Scheduling to Automated ControlR. Moore and Sons manages a complex mix of components and operations with automated scheduling, and reports improved capacity and lead times.Read story
- Klinger Australia · Customer documentMachine Utilisation Monitoring Without Accessing the PLCKlinger Australia’s own account of its 2021 Smart Shop Floor rollout describes wireless sensors on nine machines, monitoring uptime and downtime without accessing internal controllers or PLCs. Operator feedback helps explain idle time.Read story
- Hofmann Engineering · Historical accountTelling Productive Cutting Apart from Machine TimeA historical account from Hofmann Engineering, based on a 2021 video transcript: over 120 work centres, a known gear grinding bottleneck, and sensors that distinguish productive cutting.Read story
- Pedco · Customer documentA Digital Workshop for Scheduling and Tracking JobsPedco's public capability document describes an innovative digital workshop using Smart Shop Floor software to schedule and track jobs.Read story
More Smart Shop Floor Customers
Other Australian businesses using Smart Shop Floor.
- Vekta Automation
- World Wide Truss
- K-Drive
- Sterling Pumps
- United Pumps
- Better wear Welding
- Goldmont Engineering
- Tasocs
- Isenring Motors & Pumps
- ACC Higgins
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