Success stories
Manufacturing transformation, not isolated software features. These customer accounts show how connected systems, clearer work allocation and better information change the way people run production and serve customers.
MetalWest
Quotes back in less than half the time
MetalWest founder Mick Douthie says quotes now go back to customers in less than half the time with AI Estimator. He can prepare quotes while visiting customers rather than letting requests build into a backlog, and says quoting on the road is helping him win more work and increase margin. He also reports roughly $200,000 a year saved in labour across estimating and scheduling.
Results as reported by MetalWest.
Schlam Payload
MYOB ExoFrom too many tools to real-time scheduling answers
Schlam builds mining truck bodies for just-in-time delivery. As their workforce grew around 40% and their footprint around 50%, their digital tools couldn't keep up and slow manual follow-up was draining production hours. Smart Shop Floor's automated scheduling gives them real-time visibility across their operations. They now track material usage and job progress in real time, respond immediately to system alerts, and report improved lead times.
Growth figures are business context, not results of the software.
Customer Stories
Watch their transformations
A.D. Coote & Co.
Production supervisors demonstrate scheduling in action
A walkthrough of the operator board, tablet use at the work centre, downtime logging and shop floor messaging.
Published 6 December 2025
NetSuiteA.D. Coote & Co.
A.D. Coote & Co. customer story
Customer story video on moving from duplicate spreadsheets and manual scheduling to automated scheduling and time tracking alongside NetSuite.
Published 28 April 2025
NetSuiteMetalWest
Full production transparency across the shop floor
An earlier MetalWest video on production transparency, covering quality checkpoints and the customer portal.
Published 29 November 2024
R. Moore and Sons
R. Moore and Sons: from manual scheduling to automated control
R. Moore and Sons on connected systems, scheduling, machine visibility, Andon signals, lean flow and customer self-service.
Published 22 October 2024
Specialised Tyre and Wheel
Specialised Tyre and Wheel: lead times from 8 weeks to 2
STW describes lead time changes, bills of materials, capacity planning and the customer portal.
Published 2 December 2024
MYOB ExoDetailed case studies
Each story summarises what the customer reported, how they use Smart Shop Floor, and links to the original video or document.
- MetalWestQuotes back in less than half the timeMetalWest founder Mick Douthie says quotes now go back to customers in less than half the time with AI Estimator. He prepares quotes while visiting customers and says it is helping him win more work and increase margin.Read story
- A.D. Coote & Co.NetSuiteConnecting NetSuite, Production and the Shop FloorA.D. Coote connects Oracle NetSuite with automated scheduling, work allocation and operator execution. Bidirectional labour and progress updates link the shop floor back to the ERP, improving visibility and reducing manual coordination.Read story
- Specialised Tyre and WheelMYOB ExoMinimum Lead Time Reported Down from 8 Weeks to 2Specialised Tyre and Wheel (STW) reports that its minimum lead time fell from eight weeks to two, and that some jobs now go out in five to seven working days.Read story
- Schlam PayloadMYOB ExoReal-Time Production Answers for a Fast-Growing ManufacturerSchlam Payload connects Smart Shop Floor with SolidWorks, PrimeCut nesting and MYOB Exo ERP. The customer describes real-time production visibility and improved lead times.Read story
- R. Moore and SonsConnecting Scheduling, Machine Visibility and Customer ServiceR. Moore and Sons connects its existing business system with scheduling, machine monitoring, Andon signals and customer self-service. Across 8,000+ operations, clearer work flow supports increased capacity and less manual coordination.Read story
- Klinger Australia · Customer documentMachine Utilisation Monitoring Without Accessing the PLCKlinger Australia’s own account of its 2021 Smart Shop Floor rollout describes wireless sensors on nine machines, monitoring uptime and downtime without accessing internal controllers or PLCs. Operator feedback helps explain idle time.Read story
- Pedco · Customer documentXeroA Digital Workshop for Scheduling and Tracking JobsPedco's public capability document describes an innovative digital workshop using Smart Shop Floor software to schedule and track jobs.Read story
More Smart Shop Floor customers
Other Australian businesses using Smart Shop Floor.
- Vekta Automation
- World Wide Truss
- K-Drive
- Sterling Pumps
- United Pumps
- Better wear Welding
- Goldmont Engineering
- Tasocs
- Isenring Motors & Pumps
- ACC Higgins
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