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A.D. Coote & Co.

NetSuite connected through to every workstation

A.D. Coote & Co. is an Australian sheet metal manufacturer with more than 55 years in business, making products from street lighting columns to precision components. After moving finance onto Oracle NetSuite, leadership needed shop-floor control, visibility and a way to assess efficiency. Smart Shop Floor now links NetSuite with automated scheduling, operator tablets, downtime logging and job messages. The company reports improved transparency and responsiveness. A manager says stocktake moved from a full-day shutdown to small pieces every day, about an hour of their day.

A.D. Coote and Co. shop floor

Certified partner

  • ISO 9001Quality management
  • ISO/IEC 27001Information security
“Smart Shopfloor has brought transparency and clarity to our production process. We now know exactly where each job stands and can respond to changes far more effectively.”
A.D. Coote & Co., Company statement
Source: Transforming operations with Smart Shopfloor, A.D. Coote & Co., 6 May 2025 (opens in a new tab)

Dated milestones

  1. What shipped

    Operating across production

    A.D. Coote publishes its own account of Smart Shopfloor in use, describing improved visibility, accountability and responsiveness across operations.

    A.D. Coote & Co. article (opens in a new tab)

Context

  • Production supervisors use the operator board and tablets daily
  • NetSuite ERP in place

How they use it

  • Bidirectional NetSuite integration connects production requirements with labour and job progress recorded on the floor.
  • Automated scheduling and work allocation turn the production plan into assigned operator work.
  • Operator board shows each work centre what to run next.
  • Operators use tablets at the work centre and log downtime reasons as it happens.
  • Shop floor messages replace walking between office and floor.
  • Live data, routing templates and a rolling stocktake connect with NetSuite instead of a shutdown stocktake.

What they reported

  • A.D. Coote's own article describes improved visibility, accountability and responsiveness across operations.
  • A manager describes stocktake moving from a full day, with managers working until 8pm, to small pieces every day, about an hour of their day.

How the business changed

The connected processes, systems and shop-floor implementation behind this customer story.

Complete the ERP-to-floor connection

Orders in Oracle NetSuite flow into Smart Shop Floor, while production updates return to the ERP. Routing templates carry standard and custom jobs through the right departments. The customer describes finance, production and inventory working with the same live information rather than duplicate spreadsheets.

Put priorities and support at the workstation

Department screens show work by operator and priority. Tablets provide released jobs and checklists, capture work time and record waiting such as a crane delay or machine breakdown. Job-specific messages and photographs let operators reach the office without repeatedly leaving the floor.

Improve how the business is managed

The NetSuite integration account describes replacing a full-day stocktake shutdown with smaller rolling checks. Live work-in-progress visibility reduces trips around the factory. The main case-study video description reports multiple hours saved daily for managers and operators through less manual scheduling and information chasing.

Watch

A.D. Coote & Co. customer story

Published 28 April 2025

Customer story video on moving from duplicate spreadsheets and manual scheduling to automated scheduling and time tracking alongside NetSuite.

Watch on YouTube (opens in a new tab)

Sources

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